Last Updated: 21- May – 2026

At HÚM.LB, we want you to be satisfied with your purchase.

1. Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

The item must be unused and in its original condition
The item must be in its original packaging
Proof of purchase or order confirmation is required

2. Non-Returnable Items

Used or damaged items caused by misuse cannot be returned

3. Refunds

Once we receive and inspect your returned item, we will notify you regarding approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5 business days.

4. Exchanges

We only replace items if they arrive defective, damaged, or incorrect.

5. Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Original shipping fees are non-refundable unless the issue was caused by us.

6. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of the item.

7. Contact Us

For returns or refund requests, contact:

HÚM.LB info@humlb.com